Last Updated: 01 January 2026
Privacy Policy
Bronxville Locksmith Westchester ("we," "our," or "us") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how Bronxville Locksmith Westchester collects, uses, shares, and protects your personal information when you interact with our services, either online or in person.
By using our services or visiting our website at [Your Website URL - if applicable, otherwise remove], you agree to the terms of this Privacy Policy.
1. Information We Collect
Bronxville Locksmith Westchester collects various types of information to provide and improve our locksmith services.
1.1. Personal Information You Provide Directly
We collect personal information that you voluntarily provide to us when you: * Contact us by phone, email, or through a contact form on our website. * Request a service or quote from Bronxville Locksmith Westchester. * Engage with us on social media. * Make a payment for our services.
The types of personal information we may collect include: * Contact Information: Name, email address, phone number. * Service Location Information: Street address, apartment/suite number, and any specific details required to provide locksmith services (e.g., "front door lock," "car make and model"). * Payment Information: Billing address and details required for processing payments (e.g., credit card information). Please note that while we facilitate payment, sensitive financial data is typically processed securely by third-party payment processors, and we do not directly store full credit card numbers on our servers. * Communication Records: Any information you provide in your communications with us, such as details about your locksmith needs, inquiries, or feedback.
1.2. Information Collected Automatically
When you visit our website, we may automatically collect certain non-personal information about your device and browsing activity. This information helps us improve our website and understand user behavior.
* Usage Data: Your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. * Cookies and Tracking Technologies: As detailed in Section 8, we use cookies and similar technologies to collect information about your interactions with our website.
2. How We Use Your Information
Bronxville Locksmith Westchester uses the information we collect for the following purposes:
* To Provide and Manage Services: To schedule appointments, dispatch technicians, perform locksmith services, complete transactions, and communicate with you about your service requests. * Customer Communication: To respond to your inquiries, provide customer support, send service confirmations, invoices, and updates. * Payment Processing: To process payments for services rendered. * Improvement of Services: To understand how our services are used and how we can improve them, including enhancing our website, service offerings, and customer experience. * Internal Operations: For record-keeping, administrative purposes, and to maintain the security of our services. * Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests. * Marketing (with consent): If you opt-in, we may use your contact information to send you promotional materials or updates about Bronxville Locksmith Westchester's services. You can opt-out at any time.
3. How We Share Your Information
Bronxville Locksmith Westchester respects your privacy and does not sell your personal information to third parties. We may share your information only in the following limited circumstances:
* Service Providers: We may share information with trusted third-party service providers who assist us in operating our business and providing our services. These may include: * Payment Processors: To securely handle credit card and other payment transactions. * Website Hosting and Analytics Providers: To maintain our website and analyze its usage (e.g., Google Analytics). * Communication Platforms: Services that help us manage emails or phone communications. * These third-party service providers are obligated to protect your information and use it only for the purposes for which it was provided. * Legal Requirements: We may disclose your information if required to do so by law, in response to a subpoena, court order, or other legal process, or if we believe such action is necessary to protect the rights, property, or safety of Bronxville Locksmith Westchester, our customers, or the public. * Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
4. Data Protection and Security
Bronxville Locksmith Westchester implements reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
* Secure servers and data encryption where appropriate. * Restricting access to personal information to authorized employees and service providers on a need-to-know basis. * Regularly reviewing our security practices.
While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
5. Third-Party Services
5.1. Google Analytics
We use Google Analytics to collect information about how visitors use our website. Google Analytics collects data such as your IP address, pages visited, and time spent on our site. This information is used to analyze trends, administer the site, track user's movement around the site, and gather demographic information. This data is aggregated and anonymized and does not directly identify you. You can learn more about Google's privacy practices and opt-out of Google Analytics by visiting the Google Analytics Opt-out Browser Add-on page.
5.2. Payment Processors
When you make a payment for our services, your payment information is processed by secure third-party payment gateways (e.g., Stripe, Square, PayPal, or similar). These processors handle your sensitive financial data directly, and Bronxville Locksmith Westchester does not store your full credit card details on our servers. Their privacy policies govern the collection and use of your payment information.
6. Cookies and Tracking Technologies
Our website uses "cookies" and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content.
* What are Cookies? Cookies are small text files stored on your device (computer, tablet, smartphone) when you visit a website. They allow the website to recognize your device and remember certain information about your preferences or past actions. * How We Use Cookies: * Essential Cookies: Necessary for the website to function properly, enabling core functionality like page navigation. * Analytics/Performance Cookies: Help us understand how visitors interact with our website by collecting information about traffic sources, number of visitors, and pages visited. This data helps us improve our website's performance and usability. * Your Choices: Most web browsers automatically accept cookies, but you can typically modify your browser settings to decline cookies or alert you when a cookie is being sent. However, disabling cookies may affect the functionality and features of our website.
7. Your Privacy Rights
Bronxville Locksmith Westchester respects your rights regarding your personal information. Depending on your location and applicable US state privacy laws (such as the California Consumer Privacy Act (CCPA) and similar state laws), you may have the following rights concerning your personal data:
* Right to Know/Access: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources from which it was collected, the business purpose for collecting or selling (if applicable) it, and the categories of third parties with whom we share it. * Right to Correction/Rectification: You have the right to request that we correct any inaccurate personal information we hold about you. * Right to Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions (e.g., if we need to retain the information to complete a transaction, comply with a legal obligation, or for security purposes). * Right to Opt-Out of Sale/Sharing: As stated, Bronxville Locksmith Westchester does not sell your personal information. * Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.
To exercise any of these rights, please contact us using the "Contact Us" details provided below. We may need to verify your identity before processing your request.
8. Data Retention
Bronxville Locksmith Westchester retains your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purpose of satisfying any legal, accounting, or reporting requirements.
Generally, we retain: * Customer service records for a period necessary to manage ongoing customer relationships, service warranties, and legal obligations. * Website usage data (anonymized) for analytical purposes to improve our website. * Payment records as required by tax and accounting laws.
When your personal information is no longer needed, we will securely dispose of it.
9. Children's Privacy
Our services are not directed to individuals under the age of 13. Bronxville Locksmith Westchester does not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete that information from our records.
10. Links to Other Websites
Our website may contain links to third-party websites. This Privacy Policy applies only to services provided by Bronxville Locksmith Westchester. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
11. Changes to This Privacy Policy
Bronxville Locksmith Westchester may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact Bronxville Locksmith Westchester:
Business Name: Bronxville Locksmith Westchester Address: 85 Pondfield Rd, Bronxville, NY 10708 Email: info@locksmithbronxville.com
